New Health Care References: Montreal Heart Institute, CIUSSS West-Central, CHUM, and McGill University Health Centre

BlueKanGo is thrilled to welcome new clients to its roster: the Montreal Heart Institute, CIUSSS West-Central, and McGill University Health Centre. They have chosen BlueKanGo’s No-Code SaaS solution for their digital transformation! Discover the various projects these institutions have undertaken to better manage their operational processes and boost performance.

MONTREAL HEART INSTITUTE

  • Management of the onboarding, orientation, and probation process for new personal care attendants (PCA).
  • Management of the onboarding, orientation, and probation process for new nurses
     

The Montreal Heart Institute (MHI) needed to automate and enhance the onboarding, orientation, evaluation, and probation process for PCAs to make their integration journey more efficient, interactive, and to improve staff retention.

All steps of the process and training monitoring tools were integrated into BlueKanGo’s solution, allowing real-time data entry for the onboarding, orientation, and probation protocols of PCAs and nurses. This data is accessible to all involved stakeholders and directly connected to the HR IT system (Medisolution) via API.

In addition to the significant efficiency gain from eliminating paperwork and improving proactivity in personalized follow-ups, this project also enhanced staff retention. It won the 2021 Health IT Award in the Innovative Healthcare Facility category.

McGILL UNIVERSITY HEALTH CENTRE

  • Management of the onboarding, orientation, and probation process for Management Staff

By implementing BlueKanGo, the MUHC aimed to support an integrated and strategic approach to the onboarding, integration, and evaluation processes during the probationary period, with a focus on retention and development of new managers. The system, managed through a real-time platform connected via API to the institution’s HR IT system (Logibec), ensured access for all stakeholders involved.

INTEGRATED UNIVERSITY HEALTH AND SOCIAL SERVICES CENTRE OF WESTERN ISLAND MONTREAL (CUISS)

  • Replacement of a centralised system for medical equipment management (CMMS).

As part of a tender process, the CIUSSS Centre-Ouest de l’Île-de-Montréal chose to equip itself with BlueKanGo’s CMMS solution for the centralised management of all medical equipment in the Biomedical Engineering department. This allows for an integrated system for managing technological projects related to medical equipment, inventory management, service contracts and extended warranties, maintenance, medical alerts (equipment recalls, incidents, etc.), customer requests and service, logistics, administrative and accounting management, document management, and quality control.

  • Integrated risk management for the Quality, Evaluation, Performance, and Ethics Directorate (DQEPE)

The Quality, Evaluation, Performance, and Ethics Directorate (DQEPE) chose BlueKanGo’s solution for integrated risk management to centralise the monitoring of sentinel events, coroner reports, and other incidents. This aims to measure and track continuous improvement paths to enhance the safe management of processes for the benefit of users.

MONTREAL UNIVERSITY HOSPITAL CENTRE (CHUM)

  • Digital management of internships and job offers!!!

CHUM’s project for managing internships and job offers is highly innovative as it aims to address both the challenges of tracking intern students and being proactive in job offerings. The objective is to ensure effective follow-up of employed students after their internship and at the end of their academic programmes. To meet these needs, CHUM selected BlueKanGo’s solution, a collaborative and interactive tool that will allow the staffing team from the Human Resources, Legal Affairs, and Evaluation Directorate (DRHAJ) and the Nursing Services Directorate (DSI) to access information entered by managers in real-time. With BlueKanGo, the tracking of intern students will be optimised, facilitating recruitment processes, administrative follow-ups, and communication among the various stakeholders involved.

Additionally, the project includes the development of a statistical tracking tool and dashboard via our Power BI module. With this, CHUM will not only obtain valuable real-time statistical data but also leverage this data for better analysis and informed decision-making. BlueKanGo’s solution offers a range of features, including the generation of tracking lists, integration of historical information, the ability to query individual records or lists, and automatic deadline reminders.

With BlueKanGo, CHUM can effectively and optimally manage internships and be proactive in job offerings, thereby improving the quality of intern student follow-up and fostering recruitment and attraction processes for nursing staff, in addition to smoother administrative follow-ups.

All projects natively include electronic document management (EDM), the statistical reporting and BI module, workflows/automation with alerts, training for “super users, assistance and support, along with secure data hosting.

Learn more:

View: Health care: Welcome, orientation, and probation process

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